Windows 10 October 2018 Update causes audio issues on specific computers with users reporting “No Audio Output Device Is Installed” error.
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Aug 27, 2019 Reinstall the device driver In the search box on the taskbar, enter device manager, then select Device Manager. Right-click (or press and hold) the name of the device, and select Uninstall. Aug 08, 2015 When I click on 'install windows' i get to the page where I'm supposed to select the driver to install but it there is nothing to select and it says 'No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK.'
There appears to be an easy method to go back to a functional audio system as a Microsoft employee has shared a trick that would help you overcome this situation.
Several users have reported the issue on Reddit and as well as Microsoft answers forum. Similarly, there’s another thread on Reddit that documents a similar issue.
The bug is affecting only a small number of devices as Windows 10 October 2018 Update has been pulled shortly after its launch. It’s also important to note that only a limited number of Windows 10 version 1809 installs are likely affected by the problem as the bug exists on certain Intel systems only.
.@HPSupport@MicrosoftHelps Having 'no audio output device installed' issues after updating to Windows 10 Home 10.0.17134 Build 17134. I have an OMEN x64 Laptop #microsoft#WindowsUpdate#Windows10pic.twitter.com/XT6XPpKlGd
— Heenna (@Heeennna) October 11, 2018
@MicrosoftHelps Installed your latest update. Now sound doesn't work and seeing 'no audio output device is installed' message. I've downloaded the latest drivers, everything is up to date. Using Intel HD Audio and Intel Display Audio on Windows 10 64bit. Please advise
— Patrick (@PFerguss) October 11, 2018
A Microsoft employee has shared a workaround on Reddit and you can follow it to fix No Audio Output Device Is Installed error in Windows 10 October 2018 Update (version 1809).
Note: It turns out that the second method works for almost everyone so you can skip directly to the second method.
How to fix No Audio Output Device Is Installed error In Windows 10
#1. Open Command Prompt with admin privileges. To do so, select the Start button, type cmd and right-click Command Prompt from the list and run as administrator.
#2. In Command Prompt, type the following command:
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pnputil /enum-drivers
#3. A whole bunch of drivers will be listed and you will see something similar to the below message:
Published Name: oemXXXX.inf
Original Name: intcaudiobus.inf
Provider Name: Intel(R) Corporation
Class Name: System
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Driver Version: 08/22/2018 09.21.00.3755
Signer Name: Microsoft Windows Hardware Compatibility Publisher
#4. You would now need to locate the oemXXXX.inf name that is listed (XXXX could be any number). It’s worth noting that you’re supposed to find the right match otherwise you might remove the wrong driver and end up breaking another functionality of your PC.
#5. Once you have found the driver, run the below command from an admin command prompt:
pnputil /delete-driver oemXXXX.inf /uninstall
In the above case, oemXXXX.inf is what you had found earlier.
#6. This will solve your problem.
Method 2
- Open Device Manager and select System Devices.
- Locate Intel Smart Sound Technology driver (SST).
- Right-click and select Update Driver.
- Choose browse from the computer and select High Definition Audio.
- Click Next.
- Intel Smart Sound Technology (SST) driver will disappear and you should have Audio back.
Addressing No Audio Output Device Is Installed error on HP Windows 10 PCs
HP has acknowledged that there is a problem that may prevent the HP computers from using the audio system. The company has also shared a workaround that advises users to uninstall the wrong driver and restore the audio system. You can follow the third method below.
- Right-click the Start button and select ‘Device Manager’.
- Select System Devices.
- Right-click Intel(R) Smart Sound Technology Audio Controller and select Uninstall device.
- A uninstall pop-up message would appear and you can ignore the warning, and click Uninstall.
- Click action in the top menu and click Scan for hardware changes.
- Repeat this step again (if the option show ups).
- If this issue persists, manually download the driver from the manufacturer’s website after uninstalling the audio driver.
Microsoft offers a fix
No Device Drivers Were Found Windows 10 Dvd
Microsoft has acknowledged the audio problems on Windows 10 and the company has revealed that a botched Intel driver update was pushed out yesterday that disabled the audio system on certain PCs.
No Device Drivers Were Found Windows 10 Vmware
Microsoft says that the Intel audio driver was incorrectly pushed to devices and the company has already pulled the driver from Windows Update to investigate the reports.
It turns out that the bug also affects Windows 10 version 1803 or above and to fix the audio issues on your PC, you can follow the steps outlined by Microsoft.
- Open Device Manager and Sound, video, and game controllers section.
- Look for Realtek device or any other audio device that has an exclamation point indicating problems.
- Click on the device and choose Devices by connection from the view menu.
- Look for a parent driver called “Intel SST Audio Controller” (Intel Smart Sound Technology driver version 09.21.00.3755).
- Right-click the controller device, choose Properties, click on driver tab and uninstall.
Intel responds
Intel’s support team has confirmed that the users might experience audio issues after installing KB4464330 for Windows 10 or Windows 10 October 2018 Update. Intel says that they have already identified the problem and Windows 10 October 2018 Update rollout has been paused on incompatible Intel PCs.
A fix for these issues is already included in latest Intel update and you can download Intel Graphics Driver version 25.20.100.6326 which comes with Intel Display Audio Driver version 10.25.0.10 or newer.
No Device Drivers Found Windows 10 Installation
You’re still recommended to install the latest version of Intel Graphics and Audio Driver which is compatible with October 2018 Update. For the time being, applying the above workaround seems to be the best bet.
So earlier I made this thread: https://www.reddit.com/r/techsupport/comments/3ga0f7/noob_how_to_install_windows_on_usb_stick/ where I was having troubles getting the PC to recognize my USB stick and start the installation.
I fixed that, but now I'm facing a new problem. When I click on 'install windows' i get to the page where I'm supposed to select the driver to install but it there is nothing to select and it says 'No device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK.' Help?